FREQUENTLY ASKED QUESTIONS

1. What types of auto parts do you sell?
   We carry a wide variety of auto parts, including:

Transmission parts
Brake parts
Exterior body parts
Fuel system parts
Suspension parts

Visit our website to browse our full catalog and find the part you need.

2. How do I choose the right part for my vehicle?
   To find the right part for your vehicle, you can:

Use the Find the Part You Need tool on our website

Contact our customer service team for help choosing the right part for your vehicle.

3. Do you ship internationally?

Yes, we do! We ship to many countries worldwide. At checkout, you can select a shipping method and any applicable customs fees or duties will be calculated based on your location.

4. What is your return policy?

Our return policy allows you to return most unused and unopened merchandise within 7 days of receiving it for a full refund. Please refer to our Refund and Return Policy for more information on the return process and applicable products.

5. How long does shipping take?
   Shipping times vary depending on your location and the shipping method you choose. Typically, you can expect:

Domestic orders: 3-7 business days for standard shipping, 2-3 business days for expedited shipping.

International orders: 7-21 business days for standard international shipping, 3-7 business days.

6. How do I track my order?
   Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to check the status of your shipment on the selected carrier’s website.
7. What payment methods do you accept?
   We accept a variety of payment methods, including:

Major credit cards (Visa, MasterCard, American Express)

8. What should I do if I receive a damaged or defective item?
   If you receive a damaged or defective item, please contact our customer service within 7 days of receipt. We may ask you to provide photos to help resolve the issue. We will refund you in full or replace the item free of charge.
9. Can I cancel my order after I’ve placed it?
   If you need to cancel your order, please contact us as soon as possible. We process orders very quickly and can help you cancel your order if it has not yet been shipped. We will not be able to cancel an order once it has been shipped, but you can initiate a return after receiving the goods.
10. How do I contact customer service?
    You can contact our customer support team through the contact page.

We are here to help you and will respond to your inquiries as soon as possible!